AmaFiora

Guests must be at least 4 years old to travel with AmaWaterways, unless otherwise approved. Children under 18 must share a stateroom with an adult and remain supervised at all times, as balcony staterooms may be unsafe for unattended minors. On Africa Safaris & Wildlife Cruises, the minimum age is 12 due to safety considerations. AmaWaterways does not provide child-specific programs or childcare services.

Reasonable efforts are made to accommodate the special needs of disabled cruise participants, but no responsibility will be undertaken for any denial of services by carriers, hotels, restaurants, or other independent suppliers. Tour buses are not equipped with wheelchair ramps and cabin doors are not wide enough to allow access by standard wheelchairs.

Wheelchairs and walkers cannot be carried on tour buses, due to space limitations. Wheelchair passengers should be aware of these limitations. For safety reasons, passengers in wheelchairs cannot be carried on ramps in ports where the ship is at anchor. We regret that we cannot provide individual assistance to a tour member for walking, getting on/off tour busses and other transportation vehicles, or other personal needs. A qualified travel companion must accompany travellers who need assistance.

Smoking is not permitted inside any AmaWaterways ship. It is only allowed in designated areas located at the aft of the Sun Deck. For the comfort and safety of all guests, we kindly ask that you observe this no-smoking policy while on board.

AmaWaterways will do its best to accommodate most dietary needs and food allergies when advised in advance. While gluten-free, vegetarian, and other special requests can be arranged, kosher meals cannot be provided due to onboard preparation limitations. Please note that cross-contamination cannot be completely avoided.

Dress aboard AmaWaterways ships is comfortable and casually elegant. On all ships, something a little dressier is recommended for the Welcome and Farewell dinners. Guests sailing in warmer destinations such as Vietnam, Cambodia, Egypt, and Colombia should pack breathable fabrics, sun protection, and modest attire for temple visits.

In primarily Muslim countries like Egypt, Jordan, and the UAE, guests should dress respectfully, with women covering shoulders and arms and men wearing collared shirts and lightweight pants.

AmaWaterways ships do not have onboard medical facilities or medical staff. In the event that assistance is needed, appropriate medical services can be contacted from shore, though response times may vary depending on the ship’s location. In Europe, medical services can easily be called from shore if required. Response times elsewhere can vary. Guests are strongly encouraged to obtain comprehensive travel insurance that includes coverage for medical treatment and evacuation while overseas.

Complimentary Wi-Fi is available on all AmaWaterways ships, though signal strength can vary by region. In Europe and Egypt, guests enjoy access throughout the ship, while service in Vietnam, Cambodia, and Africa may be limited or intermittent due to remote locations. AmaWaterways continually enhances connectivity to ensure the best possible onboard experience.

Environmentally-Friendly Ship Design

Our river cruise fleet has been thoughtfully designed with eco-friendly elements. These include energy-saving LED lights, special insulated windows that reduce energy needs for heating and cooling, power locks to plug into a port’s power supply instead of running generators, solar heating systems, water treatment plants that provide microfiltration and recycling of all water used on board. AmaMagna also has an innovative 10-engine configuration designed to reduce fuel consumption and solar panels have been installed on all stateroom balconies. In addition, the Zambezi Queen uses a water jet propulsion system that protects the Chobe riverbed, water-saving taps and showers, biodegradable detergents and soaps, and a five-stage water purification plant.

A Greener Onboard Experience

To reduce overall plastic consumption, we use paper straws (upon request), refillable glass water bottles in all staterooms, and hand out recyclable tetra-pak water containers for excursions across the fleet (where available). We have lessened unnecessary food waste from large-scale buffets by serving a la carte lunches on board our European fleet. For our personal audio devices used on excursions, we are proud to partner with Quietvox, which utilises biodegradable rice paper bags and rechargeable batteries. In addition, our luggage tags and handy travel wallets are both made from recycled plastic bottle material and are now delivered to guest staterooms on board our ships in Europe, reducing our carbon footprint. The usage of our innovative myAmaCruise app and electronic travel documents has also significantly reduced paper consumption both pre-cruise and on board.

Europe: Every excursion is included with your choice from up to six guided tours each day, all operated in small groups. In every city or town you visit, there is typically a sightseeing tour offered at three unique activity levels for gentle walkers, regular walkers and active walkers, along with free time to explore the city according to your own interests. The sightseeing tours can take place on foot, via motor coach, or a combination of the two. Each tour is led by a qualified, licensed English-speaking local guide or your Cruise Manager. On select excursions, we also have a "Late Starter" option for guests who wish to sleep in but do not want to miss key tour highlights. For those guests interested in exploring Europe from an exciting new perspective, we offer guided bicycle and hiking tours in select cities. In addition to our many choices of excursions we also offer our special interest tours such as wine tastings and culinary demonstrations, offering small groups the chance to be even more immersed into the local life. In the event of water level problems on certain stretches of the river, it may be necessary to operate part of the itinerary by motor coach or to alter the daily program as determined by the ship's Captain.

Laundry services are available on all AmaWaterways ships for an additional fee, with price lists provided in your stateroom. Please note that dry cleaning is not available on board.

Gratuities are left to your discretion, but we provide general itinerary and destination-specific guidelines in the My Cruise section under “Prepare Your Cruise” within “Life On Board.” Guests may also choose to pre-pay gratuities for their river cruise and certain pre- or post-cruise land packages. For current rates or details, please contact your travel advisor or the AmaWaterways Reservations team.

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